Contact Information for Your Benefit Plans
Got questions? Here’s a list of our benefit partners’ websites and phone numbers so you can get your answers quickly.
Employee Assistance Plan (EAP)
For help with stress, addiction, locating child and elder care, and much more.
GuidanceResources
(Company Web ID: COM589)
800-272-7255
Medical and Prescription Drug
For questions about your medical plan benefits, prescription drug benefits or to locate a provider.
To submit a claim, request an ID card, or print forms for the Mini plan.
Benefits Questions
For most general benefit questions, please contact the Krispy Kreme Benefits Center at 855-730-8654.
401(k) Plan
For questions about your 401(k), to make changes to your contributions or to check your account balance.
Telemedicine
ReviveHealth
888-220-6650
customercare@revive.health
If you’re enrolled in a Cigna PPO plan, visit MDLIVE to schedule a virtual visit.
If you’re enrolled in the Mini plan, visit MeMD.net to meet with a provider virtually.
Dental
For questions about your dental plan or to find a dentist near you.
Vision
For questions about your vision plan or to find a provider near you.
FSAs, HSAs, and Commuter and Transportation Benefit
For information about your health care or dependent care Flexible Spending Accounts (FSAs) your Health Savings Account (HSA) or Commuter and Transportation Benefit information.
Time Off
To apply for Compassion Leave, Parental Leave, Military Leave, Maternity Leave, Bonding Leave, Adoption (Foster Care), Jury Duty or Family Medical Leave.
Broadspire
877-814-1580
You will need to provide your social security number and date of birth for verification.
Life and Accident Insurance
For information about life insurance and accident insurance.
Disability Insurance
For information about disability insurance.
Broadspire
877-814-1580
(Salaried short-term disability)
Voya
888-238-4840
(Salaried long-term disability, hourly short-term disability, hourly long-term disability)
Critical Illness, Hospital Indemnity, and Group Accident
For information about group critical illness, hospital indemnity, or group accident insurance.
Funeral Planning
For assistance planning a funeral
- Enter email address and employer’s name
- Create a password
- Access “planning tools”
Travel Assistance
317-659-5841
My IMG
Registration referral code: VOYATRAVEL
Pet Insurance
For questions about your pet insurance coverage and for pet owner resources and information.
PerkSpot
For exclusive discounts from your favorite brands on thousands of products.
